Knowledge Hub - Empower AI, Agents, and Customers with the Right Content
Introduction
Centralize, manage, control, and optimize all the information that empowers AI, agents, and self-serve support in one place with Intercom's new Knowledge Hub. Making AI-first support easier with exceptional content.
Intercom's Overview
Intercom is a complete AI-first customer service solution that revolutionizes customer experiences. The platform is powered by AI, providing instant support for customers with an AI agent, instant answers for agents with an AI copilot, and AI insights for support leaders. Intercom offers a range of AI-first tools and features for customers, support agents, and support leaders. For customers, Intercom provides instant service, exceptional experiences, and accurate answers through the AI Agent, Omnichannel support, and Help Center. Support agents benefit from an AI-enhanced inbox, the AI Copilot assistant, and optimized ticket resolution. Support leaders have access to AI insights and reporting, workflow automation, and outbound messaging. Intercom has received high user satisfaction ratings and offers simple and transparent pricing. With Intercom, customer service enters a new age of AI-first innovation.
Intercom's Features
AI Agent for 24/7 support and accurate answers
AI Copilot as a personal AI assistant for support agents
Optimized ticket resolution for resolving complex issues quickly
Intercom's Q&A
Intercom's Pricing
Intercom offers simple and transparent pricing starting from $39 per month. A free trial is available for 14 days with no credit card required. For more details, visit the [pricing page](http://www.intercom.com/pricing).
Intercom's Analytics
Website Overview
Key performance metrics for intercom.com
Bounce Rate
28.95%
Pages / Visit
20.63
Total Visits
4,565,897
Time on Site
19m 53s
Global Rank
#6,512
Country Rank
#3,617
Top Regions
Distribution of traffic by country
- 1.United States30.07%
- 2.Philippines6.47%
- 3.Brazil5.50%
- 4.United Kingdom5.46%
Total Visitors
Monthly visitor statistics for the last 3 months
Traffic Sources
Distribution of traffic sources