Gofer

Gofer's Overview

Gofer is a customer support platform that offers a unique approach to customer service. With Gofer, you can empower your support team by streamlining conversations, analyzing sentiments, and elevating performance in real-time. The platform provides AI personalized coaching to streamline the training process for support agents, thread summarization to quickly get up to speed without reading through the entire ticket thread, and sentiment analysis to gauge the efficiency of your agents by analyzing customer sentiment. Gofer seamlessly integrates with your favorite tools and offers suggested responses for improved response time. You can track performance and assess agents with relevant KPIs. Pricing starts at $19/month for the Starter plan, which includes up to 300 tickets/month, analytics, custom categories, personalized coaching, and suggested responses. Testimonials from satisfied customers attest to the effectiveness of Gofer's customer support solution.

Gofer's Features

• AI Personalized Coaching

• Thread Summarization

• Sentiment Analysis

Gofer's Q&A

Gofer's Pricing

Starter: $19/month for up to 300 tickets/month Growth: $49/month for up to 1000 tickets/month Corporation: $99/month for up to 3000 tickets/month